FAQs

FAQs

Florida Leak Locators

Have a pool-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What are the common signs of a water leak at home?

    Increases in water bills, dampness, mold growth, or unexplained water pooling.

  • Why is a pool inspection important when buying a home?

    Having a pool inspection as part of a home-buying process addresses factors including safety, potential repair costs, and ensuring the pool meets the buyer's expectations.

  • What are common issues found during pool inspections?

    Problems discovered during pool inspections include cracks, leaks, equipment malfunctions, inadequate safety barriers, damaged surfaces, and code violations.

  • Looking for references?

    The best way to verify our reputation is through our Google reviews! You can also inquire about Florida Leak Locators with your local pool store or service provider. Many businesses in the area have happily referred their customers to us, knowing that Florida Leak Locators will find and fix leaks with ease! We're members of FSPA (Florida Swimming Pool Association).

  • Why should we choose Florida Leak Locators?

    At Florida Leak Locators, we find leaks and we fix leaks, and that’s all we do! Many other companies claim to know pool leak detection. However, if you read a little further in their ads you will see that what they do are decks, resurfacing, equipment repairs, pavers, slab leaks, etc. These companies have only the most basic knowledge of what causes pool leaks and how to find and fix them. We go to pools that other companies have looked at two or three times before us and end up finding and fixing the problem. Our experienced technicians are provided with the most up-to-date equipment needed to find and fix any pool leak!

  • What is included in your leak test?

    We use special electronic audio leak detection equipment to check your pool including suction and pressure lines, skimmers, main drains, and lights. Most leaks we can patch or seal most leaks while we are there the first time. If that is the solution, the repair is included in the up-front leak detection price we quote. If there is a problem with a line or any other major repair is necessary, we will mark the area and provide you with a written quote to do the work with a $100 discount because you chose us for the initial leak test.

  • What kind of guarantee do you offer?

    If the pool is in normal condition (no major structural or beam cracks or severely separating surface), we provide a 60-day guarantee from the date of the initial test. (Please note on vinyl liners: We only guarantee the original patches to the liner, not any new holes after the initial leak test.)

  • Do I need to do anything to my pool before the test?

    • We ask that the pool and/or spa be clean and clear on the day of the test. Our technicians have to dive into the pool to check the main drains and lights. They need to be able to see clearly in all areas of the pool. We also ask that your pool is at normal operating level (usually about halfway up your tile or skimmer mouth).
    • We ask that the water is filled to the normal operating level before we arrive (usually halfway up the tile or halfway up the skimmer mouth).
  • Do I need to be home for the leak test?

    No. Our technician will contact you between 7:30 and 8:00 AM on the day of your scheduled test. They will notify you of the approximate time they will be there and obtain any other details on your pool that may help expedite the leak test. If you are not going to be home,  you can leave a check or provide us with a Visa, MasterCard, or Discover credit card number. The technician will call you when they are finished to let you know the results of your leak test and what work was completed.

  • What is normal evaporation for a swimming pool?

    It depends on the pool and the time of year. The simple answer we provide in the Tampa Bay and Sarasota areas is to allow 1/8” to 1/4” a day maximum for normal evaporation. This may change depending on water, air temperature, and humidity. In the spring when there are warmer pools and cold nights, we see higher evaporation rates. In the summer when the humidity is high, there will be less evaporation. A pool with running water features such as a spa spill-over, waterfall, or fountains will evaporate more because of the additional water exposed to the air. 

  • Who should I contact?

    You can contact Alyse Mazziotta at (800) 557-2207.

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