FREQUENTLY ASKED QUESTIONS

You probably have some questions regarding your pool leak repair needs. And, we have answers for you! Please read our FAQ’s below, and if you don’t see an answer to your question, please contact us now!

The easiest way to verify references is our online reputation! We are extremely proud of our “A+” rating with the Better Business Bureau.  If you are a member of Angie’s list you can also view our “A” rating with them and access the member reviews of our work. Finally, ask about FLL with your local pool store or pool service. A strong majority of the local area pool stores and service companies have been happily handing out our cards and referring their customers to us for years. They know FLL will find the leak and fix it right!

We find Leaks, We Fix Leaks, That’s All We Do!  There are many other companies who claim to know Pool Leak detection. However, read a little further in their ads and you will see that what they really do are decks, resurfacing, equipment repairs, pavers, slab leaks etc. These companies usually have only the most basic knowledge of what causes pool leaks and how to find and fix them properly. We frequently go to pools that other companies have looked at two or three times prior to us and end up finding and fixing the problem. All of our experienced technicians are provided with the most up to date equipment needed to find any pool leak!

We use special electronic audio leak detection equipment to check your entire pool including all suction and pressure lines, skimmer, main drains, and lights. The majority of leaks are something that we can patch or seal while we are there the first time. If that is the case the repair is included in the up-front leak detection price we quoted. If there is a problem with a line or any other major repair is needed; we mark the area and provide you with a written quote to do the work with a $100 discount because you had the initial leak test with us.

Provided the pool is in normal condition (no major structural or beam cracks or severely separating surface) we give a 60-day guarantee from the date of the initial test.  (Note on Vinyl Liners: We only guarantee our original patches to the liner, not any new holes after our initial leak test.)

#1 – We ask that the pool and/or spa are clean and clear on the day of the test.  Our technicians often have to dive the pool to check main drains and lights and need to be able to see clearly at all areas of the pool. We also ask that the pool is at normal operating level which is usually about half way up your tile or skimmer mouth. 

#2 – We also ask that the water is filled to the normal operating level before we arrive (usually half way up the tile or half way up the skimmer mouth).

You do not need to wait at home for the leak test. Our technician will contact you between 7:30- 8:00 AM the day of your scheduled test. They will notify you of an approximate time they will be there and obtain any additional details on your pool that may help expedite the process. If you are not going to be home you can choose to leave a check or provide us with a Visa, MasterCard, or Discover credit card number to have on file. The technician will call you after they are finished to let you know the results of your leak test and what work was completed.

The answer depends on the pool and time of year. The general answer we give in the Tampa Bay and Sarasota areas is to allow 1/8” to 1/4” a day maximum for normal evaporation. This can change depending on water, air temperature, and humidity. In the spring when we have warmer pools and cold nights we see even higher evaporation rates. In the summer when the humidity is high there is less evaporation. A pool with a lot of running water features such as a spa spill-over, waterfall, or fountains will also evaporate more because of the additional water exposed to the air. The best way to determine if your pool is leaking is to do the bucket test described on the “How Do I Know If have a Swimming Pool Leak?” page.

HOW WE CAN HELP YOU

We’re committed to loyalty to our customers. That’s why we’ve been successfully servicing the state of Florida for over 20 years. Our dedicated team of professionals treat you and your property with the utmost respect. We are committed to delivering outstanding customer service matched by unparalleled expertise and knowledge when it comes to pool leaks and repairs.

What We Do - Florida Leak Locators

FLL uses highly sensitive underwater audio equipment to listen to all the fittings, main drains, lights and other features in your pool and/or spa. This helps our highly skilled technicians determine where the pool leak or leaks are located.

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The vast majority of leaks can be fixed at no additional charge when we conduct the initial leak test. If your leak is under the pool deck, we will pin-point the break, mark the area and give you a written estimate on the cost of the repairs.

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Don’t let a swimming pool crack go unchecked! If you are losing water and suspect a structural crack is your problem then it needs to be stabilized as soon as possible to prevent further damage. Putting a “band-aid” on a major problem…

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The vast majority of leaks can be fixed at no additional charge when we conduct the initial leak test.

HILLSBOROUGH & POLK COUNTY
PINELLAS & PASCO COUNTY
MANATEE & SARASOTA COUNTY
CALL US TOLL-FREE NOW TO LEARN MORE!
HILLSBOROUGH & POLK COUNTY
MANATEE & SARASOTA COUTY
CALL US TOLL-FREE NOW TO LEARN MORE!
PINELLAS & PASCO COUNTY
MANATEE & SARASOTA COUTY
CALL US TOLL-FREE NOW TO LEARN MORE!
MANATEE & SARASOTA COUNTY
MANATEE & SARASOTA COUTY
CALL US TOLL-FREE NOW TO LEARN MORE!
CALL US TOLL-FREE NOW TO LEARN MORE!
MANATEE & SARASOTA COUTY
CALL US TOLL-FREE NOW TO LEARN MORE!
What GREAT people working there. I would be proud to be an employee. They found my leak. Assured me that was it. Suggested the repair and preformed it with the perfection and professionalism beyond...
Jerry J.
Professional, punctual, friendly, helpful, went above and beyond. They told me what was wrong, fixed it.for exactly what was promised and I will recommend them to anyone with pool leak issues. Worth every penny!!
Phillip Z.
Superb, responsive customer-focused service. Well done in every way. Notified me immediately on completion of my inspection. Thorough and comprehensive. I'd recommend for sure.
Greg S.